For airlines & travel operators

One storm cancels 500 flights. Your capacity should cancel nothing.

75waves scales rebooking and support capacity the moment an IRROPS event hits — then scales back down when the skies clear.

The IRROPS staffing problem

A single weather event can generate a 10x call spike in under an hour.
Every minute a passenger waits on hold during a disruption becomes a public complaint.
Staffing for the worst storm of the year means idle seats the other 350 days.

75waves' swarm expands the moment an IRROPS event starts and contracts once volume normalizes. Passengers get rebooked, refunded, or answered — without your team's headcount dictating how fast that happens.

Real-time IRROPS scaling

Volume from a cancelled bank of flights is absorbed automatically, no manual surge staffing.

Rebooking with live inventory

Agents pull real-time seat availability and rebook directly — not a script that ends in "please hold."

Multilingual by default

Handles the call in the passenger's language without a separate staffing plan.

Auto-scale answer SLA

Guarantee sub-15-second answer times even mid-disruption, at a premium tier you control.

Built for IRROPS days

Ready for the next storm?

See the swarm answer a call, right now.